How to choose a cleaning company: 7 questions to ask
What to ask a contractor before signing: price, crew, quality checks, complaints, documents, liability.
What makes up the price and what could change it?
Ask for the price in writing with the unit (per m², per visit, per month), VAT and what it includes. Check for surcharges for floors without a lift, urgency, materials or travel.
Who will clean: a regular crew or different people?
Changing cleaners affects quality and site security. Ask how the contractor manages crew continuity on regular sites.
How is quality checked and what happens after a complaint?
Agree in advance who signs off the work, how you report a problem and how fast it is fixed. Put it in the contract or the scope of work. With us: we send a photo report after cleaning and discuss comments when you walk through the site with us present.
Is there one responsible contact?
One phone number and one person on your side saves time. Ask who is responsible for your site and how fast they reply. With us, one manager is responsible for your site.
What does the contract say: term, termination, penalties?
Read the termination terms and penalties before signing. For a trial you can start with a one-off cleaning.
What documents will your accountant get?
Check how invoices and acceptance documents are issued, how VAT is shown and the payment terms.
Who is liable for damage and how is access handled?
Ask about liability insurance and how keys and site access are handled.
We are happy to answer these for your site before you sign. Call us or send a request. Request a quote